Multiple orders which include live insects with other merchandise such as toys and candy, may have additional shipping and handling fees added to cover the additional cost of two shipments. Live insects may only be shipped within the Continental United States unless you provide an import permit from your Agriculture Dept.. |
| (310) 318-1389 We offer secure online ordering. RealCoolToys.com has a $25.00 minimum purchase requirement for phone orders. Even though we don't have a minimum for online orders, we kindly request your purchase (not including shipping) be $15.00 to $20.00 to cover the cost of paying our staff and meeting our many other expenses. Thank you. PLEASE READ our "Answers to your questions" page: realcooltoys.com/info for our usual shipping methods, process times and return policy BEFORE you place your order. Placement of your order means that you have read and understand our shipping policies. ********IMPORTANT********* If you are ordering live insects, they will be sent within our availability time as stated on the description page (shipped out only on Mondays or Tuesdays, regardless of your shipping choice). Please choose the correct method of shipping for your area. Remember you must choose Express (least expensive of faster methods) or Next Day if you live in a very cold, or very hot area. (Priority is OK if the weather is mild). You must also make sure you are home to receive them or have made OTHER arrangements so they are brought indoors immediately. They will die if left outdoors in the elements. You must also order a heat pack or cold pack (depending on weather) for live ants orders.******** E-MAIL : realcooltoys@kathyscritters.com
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